Worldwide Shipping

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Shipping and Payment

Shipping

Nabyo offers international shipping via EMS and Russian Post

Cost: depend on weight
Processing time: 5 business days.
Shipping time: 3-4 weeks via EMS, 1-12 weeks via Russian Post. If you will not receive your order in a 12 weeks please contact info@nabyo.ru
Weight: 2 kg for each package (Russian Post). The order splits automatically.

Unfortunately we do not ship orders tomany countries due to political reasons.


Returns and Refund
Change of mind returns are not accepted.
Refunds will only be processed for faulty items, cancellations prior to shipment, parcel returns due to postal or address error (minus a restocking fee and postage charge).

All customers are responsible for any and all customs duties fees that may be incurred by the country the package is being shipped to. Nabyo is not not held liable for any unclaimed packages or delivery delays due to additional fees. Nabyo will not calculate such customs cost. During the holiday season, the Customs Department may experience a higher amount of packages coming in. Therefore, it is a possibility that your package may experience this type of additional delay due to your local Customs Department.

*All time frames represented are average estimates and are subject to change according to any delays caused by the 3rd party shipping service provider. Nabyo is not responsible for any delays caused by the shipping courier. Longer delays are typically due to the receiving country's customs and import processes.
All customers are responsible for any and all customs duties fees that may be incurred by the country the package is being shipped to. Nabyo is not not held liable for any unclaimed packages or delivery delays due to additional fees. Nabyo will not calculate such customs cost. During the holiday season, the Customs Department may experience a higher amount of packages coming in. Therefore, it is a possibility that your package may experience this type of additional delay due to your local Customs Department.

The tracking information provided by the Russian Post does not update after the parcel has left the Russia. This means that the last update you will see about your package before you receive it will be that it has departed the Russia. Unfortunately, we have no control over this and will not be able to provide you with any additional information about the whereabouts of your packages.